FAQ

FAQ

Frequently Asked Questions

 

Are the Pyrgos Malia beach apartments open year round?
The Pyrgos Malia beach apartments are open from April until the end of October.

Are the Pyrgos Malia beach apartments situated near the nightlife district of Malia?
The apartments are about a 10 minutes’ walk away from the nightlife & entertainment district.

Are the apartments situated in a quiet or a loud environment?
The Pyrgos Malia beach apartments are situated in a quiet environment and have no problems with noise at night.

What languages do you speak at the hotel?
Our staff is Greek and English speaking.

What time is check in / out?
Check in is from 14.00h and check-out is until noon, 12:00. A late check-out can be arranged at a small charge on request and upon availability.

Which currencies do you accept?
We accept all currencies and all major credit cards. We gladly accept your foreign currency exchange at official bank rates.

Do the Pyrgos Malia beach apartments provide parking space?
Yes, our property has a free private parking space.

Does it have a garden?
We do have a lovely garden with trees, plants and flowers; we also have a lawn for the kids to play on.

Are pets allowed in the Pyrgos Malia beach apartments?
No, we're sorry, but pets are not welcome on the hotel premises. Personally we have nothing against them, but not all guests are charmed by pets.

Is the hotel accessible for guests with a kinetic disability?
The Pyrgos Malia beach apartments are partly accessible for guests in a wheelchair. Unfortunately, however, our hotel does not meet all requirements to be entirely 'wheelchair accessible'. Should you need more detailed information, please send us a message at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

In case of emergency, can I consult an English speaking doctor?
Yes, there are excellent English / German speaking doctors. Malia counts several private medical centres on a 24/7 base, as well as qualified dentists and pharmacies.

How big is Malia and its population?
The municipality of Malia consists of the coastal villages Malia and Stalis plus their mountain counterparts Krassi and Mohos and has a population of around 6,000. It covers a surface area of about 6,700ha.

Is there a bus stop / taxi stand nearby?
Yes, a bus stop is nearby (10 minutes on foot) and a taxi can be called at anytime.

Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.

What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our staff to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.

What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.

What are the shop opening hours in Malia?
Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.

How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are fast, frequent and comfortable. They leave in both directions from Malia’s main road about every 20 minutes, to Heraklion in the west and to Agios Nikolaos in the east.

Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our web site's section Destination Info in the box below (Malia Info and Places of Interest).

What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.

How far is it to Heraklion?
Heraklion, Crete’s capital, is 35km west of Malia (45min. by bus, 30min. by car). Heraklion International Airport is about 32km west of Malia.

Can I have access to the Internet?
Yes, we provide (central) Internet access and we have a free Wi-fi zone.

Can I rent a car?
Car rentals are readily available, or just ask our hotel staff to assist you.

How far is the hotel to the city centre and to the beach?
The Pyrgos Malia beach apartments are right on the beach, while the village of Malia is within easy reach on foot (about 10min.). Shops and taverns are just a few minutes away. (See also Location).